SELAMAT DATANG DI PORTAL ONLINE KURSUS PERHOTELAN DAN PARIWISATA

KURIKULUM

PERHOTELAN	FRONT OFFICE	HOUSE KEEPING
Þ      Front Office Þ      Hotel Accounting Þ      Food Product Þ      Food Service Þ      Beverage Service Þ      House Keeping Þ      Banquete Service Þ      Praktik / On the Job Trainning	Þ      Gromming & Personal Hygiene Þ      Communication Skill Þ      Sikap Mental Disiplin Þ      Tugas dan Tanggungjawab Front Office Þ      Psikologi Pelayanan Þ      Menangani Reservasi Þ      Menangani Kedatangan Tamu Þ      Menangani Keluhan Tamu Þ      Menangani Keberangkatan Tamu Þ      Praktik / Observasi / Simulasi	Þ      Gromming & Personal Hygiene Þ      Sikap Mental Disiplin Þ      Tugas dan Tanggungjawab Room boy Þ      Pengenalan Peralatan House Keeping Þ      Pengenalan Bahan Kimia pembersih Þ      Prosedur make-up Room Þ      Praktik / Observasi
FOOD PRODUCT	FOOD SERVICE	TOUR AND TRAVEL
Þ      Hygiene Sanitasi Þ      Tehnik memotong Þ      Metode pengolahan makanan Þ      Membuat aneka Appetizer, Soup, Maincourse dan Dessert Þ      Membuat aneka kue kering Þ      Table Manner / Observasi	Þ      Gromming & Personal Hygiene Þ      Pengenalan Peralatan Restaurant Þ      Psikologi pelayanan Þ      Jenis pelayanan di Restaurant Þ      Tehnik dan prosedur pelayanan Þ      Menangani keluhan tamu Þ      Praktik / Observasi	Þ      Gromming & Personal Hygiene Þ      Communication Skill Þ      Sikap Mental Disiplin Þ      Tugas dan Tanggungjawab Guide Þ      Psikologi Pelayanan Þ      Perencanaan Operasi Perjalanan Wisata Þ      Tehnik Pemandu Þ      Observasi / Praktik Memandu
MANAJEMEN PENYELENGGARAAN HOTEL DAN RESTAURAN
Þ       Penganatar Pengetahuan Hotel dan Restaurant Þ       Analisa Kebutuhan Penyelenggaraan Hotel dan restaurant Þ       Standar Operasional Penyelenggaraan Hotel dan restaurant Þ       Pembagian Tugas dan Fungsi pada Organisasi Hotel dan Restaurant Þ       Sistem Informasi Manajemen Hotel dan Restaurant Þ       Keuangan Hotel dan Restaurant Þ       Study Kasus / Observasi